administrator account

Have you ever lost or forgotten your Windows password? Infopackets Reader Steve J. writes: " Last week, a friend borrowed my laptop and changed my password. I didn't realize this until now because I haven't had to reboot the system. Now I am ... completely locked out! To make matters worse, he doesn't remember what he changed the password to. The laptop is Dell Inspiron 15 running Windows 10. What do I need to do to reset my password?" My response: If you lost your password, there are a few ways you can reset the password to local account. The methods I'll describe below ... (view more)

Infopackets Reader Jan G. writes: " Dear Dennis, Thank you so much for your article on How to Fix: Windows Update Using an In-Place Upgrade . I have the dreaded 80070490 windows update error and can't seem to get past it. That said, I tried to do an ... in-place Windows Repair (as per your guide) but am having another problem. As Windows is getting ready to reinstall, the Windows Compatibility Report is blank, and won't let me proceed with the repair. I have tried doing a repair install on another machine and it works fine. Any ideas as to why the Compatibility Report window is blank and how I ... (view more)

Infopackets Reader Steve W. writes: " Dear Dennis, Thanks for your articles on how to reset the admin password in Windows XP , and Windows 7 and 8 . I have a friend who is locked out of his Windows Vista machine and was wondering if the instructions ... for resetting the admin password are similar? If not can you tell me how to reset a user account password for Windows Vista? " My Response: Resetting an admin or user password for Windows Vista uses similar methods previously discussed. Note that if you can login as the "Administrator" user, you can also use this account to reset any user password ... (view more)