true image

Infopackets Reader Eugene C. writes: " Dear Dennis, I have a very strange and perplexing problem. I am running Windows 10 and Acronis True Image 2016 on my desktop PC and my laptop. A few days ago, both machines updated with a Windows 10 update, and ... now Acronis True Image 2016 won't open its main page. The program appears to load when it's launched: it shows the True Image icon on my task bar; however, when I hover my mouse over the icon all I see is a blank page for thumbnail. If I click the True Image 2016 icon on the task bar, it does nothing. When things are working properly, True Image ... (view more)

Infopackets Reader Steve T. writes: " Dear Dennis, I am use Acronis 2016 with Windows 10 to backup my system. Recently I tried to restore my C drive, but the backup failed in the middle of the restore operation. I subsequently tried 3 more backups I ... made earlier in the year but they also failed. This makes me think there is something wrong with the backup drive. I ended up having to reinstall Windows clean on my system to get back up and running. I tried running 'chkdsk' on the backup drive, and it reported that the volume bitmap was incorrect. I followed your guide on ' How to Fix: ChkDsk ... (view more)

Infopackets Reader Paul D. writes: " Dear Dennis, I have an external drive I use for backups. The other day I went to restore from backup but it aborted, stating the backup was corrupt. I have since run chkdsk (check disk) on the external drive and ... chkdsk reported that ' The Volume Bitmap is incorrect ' and to 'run chkdsk /scan to find the problems and queue them for repair.' I did that, but chkdsk says ' The shadow copy provider had an error ... A snapshot error occured while scanning this drive .' I have searched the Internet for an answer to this problem but can't figure out how to get ... (view more)