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Infopackets Reader Suzanne V. writes: " Dear Dennis, I have a website that someone created for me a few years ago using the WordPress content management system (CMS). I want to remove social icons from WordPress so that they aren't displayed on my ... main page and other pages. Specifically, I want to remove the Google Plus social icon, as well as the RSS feed icon. I have logged into the WordPress administration page on my website but I cannot find how to disable or remove the social icons. Can you please help? I will hire you to fix this problem. " My response: Suzanne provided me the login ... (view more)

Infopackets Reader Gina V. writes: " Dear Dennis, I watch a lot of sermons from my church online, but since around October this year I keep getting 'An unanticipated problem was encountered, check back soon and try again. Error code: ... MEDIA_ERR_UNKNOWN' I don't understand what this means. I have searched Google and it seems a lot of people have the MEDIA_ERR_UNKNOWN Chrome error message when playing videos in the web browser. I also have a MEDIA_ERR_UNKNOWN Firefox error. I'm not sure what to do next. Can you please help? " My response: Generally speaking, the 'MEDIA_ERR_UNKNOWN' is a generic ... (view more)

The US government has been accused of embedding spyware directly onto hard drives using secret manufacturer information. Russian security software manufacturer Kaspersky Lab made the claims, and stem from its efforts to find and eliminate malicious ... software. Kaspersky says officials appear to have only used the spyware to target specific, foreign-based individuals. Kaspersky says that the spyware is part of an operation controlled by the National Security Agency (NSA) , under the name Equation Group. It claims the NSA figured out how to put spying software in the firmware of hard drives made ... (view more)