quickpcexpert.com

Infopackets Reader Gina S. writes: " Dear Dennis, Last week, I was using my PC when suddenly a red screen appeared, stating that my 'PC ran into a problem' and to call 1-855-935-0555 to speak to Microsoft. I tried to close the window but the screen ... was locked. That's when I called the number and spoke to a person with a very thick Indian accent . I later discovered that the company name was Live Network Help ( livenetworkhelp.com ) (also known as Live IP Support / liveipsupport.com ), which was different than the phone number on the red screen virus alert. At any rate - after about 10 minutes ... (view more)

Infopackets Reader Jerald B. writes: " Dear Dennis, I was using my computer the other day, then all of a sudden the screen turned red and started flashing, telling me my computer was at risk and I must call 1-855-551-6777 to find out the problem. I ... was on the phone for about an hour and a half, and the people that I spoke to had a very thick Indian accent . They told me that my IP address was open to anyone who wanted to use it and I must encrypt my IP address for the price of $399.00, otherwise hackers would get into my machine. I reluctantly paid the fee and felt uneasy about it. That's ... (view more)

Dear Infopackets Readers, For the past 5+ years I've been writing articles about fake tech support scammers based in India. In fact, I just published an article about "Expert4Help" scam last week. Here's how the scam works: While browsing the ... Internet, you may suddenly receive a full screen "virus warning". The warnings appear even when browsing legitimate websites (Amazon.com, for example). The warnings are often accompanied by a computer-generated voice, which says that the computer is infected and that you must call "Microsoft support" to "fix" the "problem". These warnings are meant to be ... (view more)

Infopackets Reader Tricia B. writes: " Dear Dennis, I stumbled across your article on PC / Web Network Experts after researching Expert4help.com scam . A few weeks ago I was using my PC when suddenly I received a popup virus alert stating that my PC ... was infected. I called 1-833-257-8555 and spoke to a man with a thick Indian accent . They then connected to my PC remotely and installed some antivirus software to 'fix' the 'problems'. They then wanted me to sign a 3 year contract with them for $898 . I told them 'No,' and that I would pay $350 for a 1 year contract. They kept insisting that I ... (view more)

Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my screen, stating that I needed to call Microsoft ... certified support at 1-855-724-2570 . There was no way for me to close the virus alert window. I was very frightened and so I called the 1-800 number. The person I spoke to had a very thick Indian accent . Quick PC Expert then confirmed that my computer was infected, and that's when I let them remotely connect to my PC. They installed a firewall and ... (view more)