malware

Infopackets Reader Tina M. writes: " Dear Dennis, Regarding CryptoLocker , can you tell me if the software program CryptoPrevent can actually remove CryptoLocker and other ransomware infections? In other words, does CryptoPrevent actually work? Or ... is there a better way to prevent and remove CryptoLocker if I get infected? " My response: Similar to antivirus, CryptoPrevent is software that helps to prevent CryptoLocker and similar ransomware infections. It does not remove the infection if you become infected. If you do become infected, the only 100% fail safe way to undo the damage ... (view more)

Google has added a new measure to protect users from visiting risky websites. It's now going to warn users about bogus downloads, even before they go to the website concerned. The changes will affect Google Search, users of the Chrome browser, and ... advertisements provided by Google to third-party websites. Safe Browsing Warnings Extended to Chrome Google's Chrome browser will now contain special warning messages built into the web browser. The warnings are part of Google's Safe Browsing Service , which is also available as a third party API (application program interface). Parts of the ... (view more)

PC manufacturer Lenovo may have to defend a class action lawsuit after it reportedly sold notebook computers that contained unwanted adware. The lawsuit follows the revelation that the adware had the potential to spy on users. The case involves a ... piece of software called Superfish. It was designed to look at images users were viewing online, identify items, find websites selling the item at a cheap price, and display an offer in a pop-up window. The software came pre-installed on some Lenovo notebook PCs and integrated with multiple browsers. Superfish came under several different categories ... (view more)

Have you ever received a suspicious phone call from someone claiming to work for Microsoft's technical support department ? Late last week Microsoft announced that it had sued two technical support companies alleged to have infringed on several ... Microsoft trademarks. According to the firm, these companies called people at home offering support for non-existent problems with the Windows operating system. Microsoft says many people were tricked by the scheme and paid the scammers money for their assistance. Scammers Claim to Represent Microsoft "Defendants have utilized the Microsoft ... (view more)

A new report suggests that hackers took aim at twice as many businesses in 2014 when compared to the previous year. The report comes from Russian security company Kaspersky Lab; its Global Research and Analysis Team says it detected seven major ... advanced persistent threats (or APTs) over the past twelve months, resulting in approximately 4,400 attacks targeting private sector organizations in an estimated 55 countries. Kaspersky researchers say that's more than double the roughly 1,800 corporations targeted by cybercriminals in 2013 . Sophisticated Attacks May Be Supported by National ... (view more)

A new report suggests that hackers are using fake email orders with malicious links to fool victims into installing malware onto their machines. Security experts are therefore warning all Internet shoppers to take extra care when opening their ... emails this holiday season. According to Brian Krebs, a former Washington Post writer who covers cyber crime, the problem is becoming more and more prevalent. "If you receive an email this holiday season asking you to 'confirm' an online e-commerce order or package shipment, please resist the urge to click the included link or attachment, ... (view more)

Earlier this year, a hack was discovered that would allow Windows XP users to continue receiving security updates , despite Microsoft no longer officially supporting the system . However, experts are now warning users that the hack guarantees ... neither security, nor stable computing. Windows XP: No More Security Updates Microsoft finally pulled the plug on Windows XP in April this year , including all future security updates. The problem is that many people still continue to use the operating system, despite significant security risks . The Windows Embedded hack essentially tricks Windows XP ... (view more)

Security firm Symantec says it has found a sinister and highly sophisticated piece of malware, which has somehow managed to evade security experts for more than six years. Dubbed 'Regin', the malware showcases high levels of technical competence, ... suggesting that it was likely developed by cyber espionage experts. "The development and operation of this malware would have required a significant investment of time and resources, indicating that a nation state is responsible," Symantec said in a recent white paper on the subject. "Its design makes it highly suited for persistent, ... (view more)

Infopackets Reader Frank P. writes: " Dear Dennis, A friend of mine has a malware (or a virus) on his computer and can't get rid of it. He has tried to download various malware removal utilities online (such as malwarebytes antimalware, etc), but ... his web browser appears to have been hijacked and subsequently, malwarebytes won't download. What can he do to remove the malware? " My Response: Some malware will purposely block websites (such as malwarebytes) to prevent you from downloading and removing the infection. The easiest way to get rid of pervasive malware is to boot ... (view more)

Infopackets Reader 'gfaas' writes: " Dear Dennis, What is your opinion of having two antivirus programs installed instead of one? I have Microsoft Security Essentials and Grisoft AVG antivirus. " My response: In my opinion, using two antivirus / ... antimalware programs is better than one for the same reason you would seek the advice of two independent doctors for a life threatening illness. That said, I suggest that you ensure both antivirus / antimalware programs do not conflict with each other, or you will run into resource issues that will cause your computer to slow to a ... (view more)