installer service

Infopackets Reader Marlene T. writes: " Dear Dennis, My Windows 10 computer recently upgraded and my desktop icons have gone missing . On top of that, Malwarebytes Antimalware no longer works. When I try to launch Malwarebytes Antimalware, it ... freezes at the Malwarebytes logo and does not progress. I've tried to uninstall Malwarebytes Antimalware but it tells me that it can't start the malwarebytes installer service . I'm completely lost and need Malwarebytes to run! I need your help! " My response: I asked Marlene if she would like me to connect to her machine using my remote desktop support ... (view more)

Infopackets Reader Cliff H. writes: " Dear Dennis, Thanks for your excellent article on how to boot Windows 10 using the Microsoft Basic Display Adapter Driver . I am also having problems with my system freezing on me randomly, but have not been ... able to narrow down the culprit (nor do I have a system stable enough to do more testing!). I have managed to boot Windows 10 in Safe Mode with Networking and the system is stable, but I can't install any programs because the Windows installer service isn't running. Do you know how to make it so I can install software in Safe Mode using Windows 10 ... (view more)