fake support

Infopackets Reader Jack F. writes: " Dear Dennis, My Edge web browser randomly displays a security alert stating that 'The server www[dot]mariopullmesdas.info is asking for your user name and password. The page reports an error code of 0x80070424, ... then says that my 'Activation key is damaged'. To fix the problem I need to call the Microsoft Help Desk at (855)-684-9323. A computer generated voice says that my computer will keep restarting every few minutes if I don't fix the problem and that my personal data is at risk. What do I do? " My response: This is a web browser fake tech support scam ... (view more)

Infopackets Reader Elliot D. writes: " Dear Dennis, I'm reaching out to you because I've been scammed by Live PC Experts (livepcexpert.com). Back in February this year an error message appeared, stating that my computer was infected and I needed to ... call 855 631 4214 to fix it. The tech I spoke with had a very thick Indian accent and said my computer was infected with the Zeus Trojan. They then offered me a 5 year support contract for $500 and said they would fix the problem; that was in February this year. I paid them by check because they said my credit card was being attacked by hackers and ... (view more)

Have you been scammed by Informatico Experts, Inc for a fake PC support contract? You're not the only one. Infopackets Reader 'Ulrica' writes: " Dear Dennis, I have been in contact with Informatico Experts Inc ( Live PC Experts ) since last November ... and have paid them a grand total of almost $12,000 (up until recently). They claimed my PC has been hacked and have installed Firewalls and Antivirus service over the last few months. They keep calling me all the time and want to gain access to my computer. They told me my computer was being used to commit crimes and that I needed to get it fixed ... (view more)