dvd

Infopackets Reader Jenna R. writes: " Dear Dennis, I installed Google Drive on my system a while ago but it stopped working; I reinstalled the program only to find that Google Drive has been replaced with ' Google Backup and Sync '. Now when I plug ... in a USB thumb drive to my computer, I see this annoying popup message in the lower right hand corner of my screen asking if I want to backup my photos. This also happens when I plug in my smartphone. Despite clicking ' Remember my choice for this device' and 'Not now' (pic), it never remembers that I don't want to use this feature. It's incredibly ... (view more)

Infopackets Reader Sarah H. writes: " Dear Dennis, A few days ago, my PC got stuck updating Windows 10 (for over 30 minutes), so I pulled the power cord out. After that, Windows wouldn't boot to the desktop. It would give me blue screen of death ... (BSOD), then reboot, then BSOD, ad infinitum. I knew it was stuck in a reboot loop, so I decided to install Windows 10 again. During the Windows 10 setup, it asks me to select where to install Windows. I selected the C drive, but I get an error message that says: ' Windows cannot be installed to this disk. The selected disk is of the GPT partition ... (view more)

Infopackets Reader Tom S. writes: " Dear Dennis, I have an older Windows Vista machine and I'm trying to upgrade it to a clean install of Windows 7. The problem is that this PC is an all-in-one unit, and the DVD drive is broken; replacing it would ... be extremely difficult. I had a friend of mine convert the Windows 7 installation DVD into a bootable USB thumb drive, but it appears that my system does not support booting from USB. I also tried running the Windows setup.exe file from the thumb drive on my Vista desktop, but I receive a message that 'Windows installation could not be started from ... (view more)

Infopackets Reader Perry F. writes: " Dear Dennis, I have two laptops with Windows 7 that I would like to upgrade to Windows 10. From what I understand, I can use the Microsoft Media Creation Tool to download Windows 10 in an .ISO file format. When ... that is done downloading, I would then burn the .ISO disc image file onto a DVD, then use the DVD to install Windows 10 onto my machines. The problem however is that I don't have a DVD drive on either laptop - so how can I use the .ISO format to install Windows 10? " My response: In a nutshell, an ISO file is an exact copy of an entire CD or DVD, ... (view more)

Infopackets Reader Frank T. writes: " Dear Dennis, Thanks for your ongoing coverage on Windows 10. My question is: how can I download the Windows 10 Fall Update (version 10586) to my machine? It downloaded automatically onto my laptop, but not my ... main PC. I searched online on how to download Windows 10 Fall Update but came across conflicting reports, some of which worked and some that don't. Can you help? " My response: I also did some research on this as I was having the same issue. My server PC downloaded Windows 10 Fall Update but none of my other PCs did, even though everything was ... (view more)

Infopackets Reader Jan P. writes: " Dear Dennis, I'm trying to download Windows 10 onto my machine using the Media Creation Tool. I intend to download the .ISO image files so that I can make a Windows 10 DVD, so that I can keep an archived copy for ... later use if needed. The problem is that the Media Creation Tool doesn't work; every time I run it, the Media Creation Tool won't open. A friend of mine tried running it on his machine and the Media Creation Tool won't start for him, either. Any idea how I can get this to work? " My response: Based on my experience, the Windows 10 Media Creation ... (view more)

Infopackets Reader Frank C. writes: " Dear Dennis, Thanks for your excellent articles on Windows 10. A few weeks ago I upgraded to Windows 10 32-bit, but now I want to upgrade to Windows 10 64-bit. I read your article, ' How to Upgrade from Windows ... 10 32-bit to 64-bit ', but I don't understand why I am receiving the error 'this app can't run on your PC' when attempting to run the Windows 10 Media Creation Tool. I have verified that my processor supports 64-bit, so I don't understand why I am being plagued by this error message. Do you have any idea how I can ... (view more)

Infopackets Reader Pam C. writes: " Dear Dennis, I recently purchased an SSD (solid state hard drive) and wish to transfer my existing copy of Windows (from a standard hard drive) onto the SSD. I used Acronis True Image to clone the hard drive to ... SSD, but when I try and boot from the SSD, I receive the error message that 'BOOTMGR is Missing'. I have also tried creating an archive backup of the original hard drive and then restored that to the SSD, but I have the same problem. How can I fix the 'BOOTMGR is Missing' error? " My response: This is a very common problem ... (view more)

While most of the response to Windows 10 has been positive, it might not be for everyone. The good news is that downgrading from Windows 10 to your previous operating system is a relatively simple task. Exactly how you can go about it depends on ... which of three categories you fall into: whether you upgraded using the "Get Windows 10" app (via Windows Update); whether you used a DVD or USB drive with Windows 10 media; or, whether you bought a computer with Windows 10 pre-installed. "Easy Downgrade" Method: Within 30 Days If you used Windows Update to upgrade to Windows 10 ( ... (view more)

Infopackets Reader Tim A. writes: " Dear Dennis, When will the full retail version (OEM) of Windows 10 be available as an .ISO file, so I can burn Windows 10 onto DVD and install it that way? I would much rather install Windows 10 clean using my DVD ... drive than to install it using Windows Update. A colleague of mine says that installing Windows over top of Windows (I.E: doing a Windows 'upgrade') is never a good idea. He says that upgrade installs usually leave left-overs from the previous Windows installation which can interfere with the new Windows 10 install - or worse, cause ... (view more)