account

A particularly embarrassing bug makes it easy to send emails that appear to be from Microsoft employees. It's bad news for the public as it could make phishing scams appear more credible. The good news is that it only works if the recipient is using ... Outlook, though "good" is a comparative term because there are over 400 million Outlook users worldwide. (Source: cyberdaily.au ) Users Asked to Remain Vigilant Exactly how the bug works and where its found still isn't known, as the security researcher says they do not want to give details that could help potential attackers exploit the bug on a ... (view more)

A lawyer is suing Microsoft for $1.75 million after being locked out of his email account. David M Schlachter says a bug meant he couldn't verify his identity, making the account useless. According to Schlachter, the problem was with his paid Office ... 365 account. After using it for six years, he was locked out in May by a two-step verification check. The check would send a verification code to his phone, either via a text message or an automated voice call. However, when Schlachter tried to choose one of these options and initiate the check, he'd simply see a message reading "Sorry, we're ... (view more)

Google has closed the account of a user who sent a photograph of his son's inflamed groin to a doctor. It's sticking by the closure despite an obvious case of its automated systems mistakenly flagging the image as abusive material. The account ... closure covers all Google services including the man's Gmail and his phone service which was provided by Google Fi. This was a disastrous combination as losing access to both emails and SMS messages to his phone number meant he couldn't get security codes to prove the ownership of many other online accounts. The man, identified by the New York Times ... (view more)

Nearly half of all leading websites are vulnerable to an audacious hacking method according to a new report. The attacks involve hijacking an account before it has even been created. The scam uses various methods, but usually involves creating an ... account using an email address, then waiting for the actual owner of that email address to attempt to create an account on a specific website. Microsoft's Andrew Paverd and independent researcher Avinash Sudhodanan detailed the problems in a research paper and blog post. (Source: microsoft.com ) They say the "root cause" of the problem is that many ... (view more)

Google users have reported an unexpected message saying their account is about to be shut down. It looks like a phishing scam but appears to actually be a bug in Google systems. The reports came in a Google support thread that has now been deleted. ... More than 300 people "upvoted" the original posts, suggesting they had a similar experience. The users were confused as they received an email saying "Your Google Account will soon be considered inactive" and that if they didn't log in it would be classed as having not been used for 18 months. That was a major surprise to users ... (view more)

Google is switching on two-factor authentication by default for 150 million users. It's also making it mandatory for two million people who upload videos to YouTube. The system means no longer relying on passwords as the only way to control access ... to account. Instead it adds a second method such as getting a security code on a particular phone. Two-Factor versus "Two-Step" Verification Google calls the concept two-step verification, though that doesn't really describe it properly. The more commonly used "two factor" term refers to the idea of combining different types of ... (view more)

PayPal has released a list of tips for avoiding scam emails. It follows officials in the UK receiving more than a thousand reports of phishing emails in just one day. The reports were about a series of fake emails claming to be from PayPal . They ... followed a familiar format of claiming the recipient's account had been limited because of a violation of the company's Acceptable Use Policy. (Source: countypress.co.uk ) The messages included a link supposedly pointing to PayPal for the user to log in and confirm their identity. In fact the link took the user to a fake page designed to trick them ... (view more)

Apple has paid $100,000 reward to a security researcher who discovered a simple but potentially damaging bug. Until it was fixed, the bug could have let hackers take over a user's account. The problem was with "Sign in with Apple" - a system that ... lets users sign up to websites via their Apple account rather than having to create specific login details for each site, or go through an email confirmation process it. As with similar systems from Facebook and Google, it only works on websites that support the "Sign in with Apple" feature. When the user visits the third-party site, it ... (view more)

Infopackets Reader Renate L. writes: " Dear Dennis, Thank you so much for helping me with my computer with your remote support service. You are life saver! Question: you recently installed Roboform to help me remember my passwords, but I'm afraid ... I've made a mess of things. For example, I somehow managed to save 3 different Roboform logins (passcards) for my online banking site - and none of them work! I'd like to fix this so I have 1 working login, otherwise I'm going to be really confused moving forward. Is it possible for you to put together a brief how-to guide on how to use Roboform? I'd ... (view more)

Facebook has asked some new users to provide passwords for their email accounts. It's provoked fury among critics who say it goes against basic rules of online security. Often when a user signs up for an online service they provide an email address ... as a form of identification. The service will normally check the address is genuine by sending a code or a link in an email to the address, thus proving the user does indeed "own" that address. However, some people signing up to Facebook have instead been seeing a screen that offers to confirm the email address automatically. The screen includes a ... (view more)