Dennis Faas

This is the third installment on a series of comments based on the following scenario: " When someone buys a new computer (either brand name or clone) that is preloaded with an Operating System (OS), is the seller obliged to give the client an ... original CD which includes the Operating System? " Last week I provided various short-but-sweet answers to the above question from various readers of the Infopackets Gazette. The gist was that retailers are required to provide Windows on a CD, whether it comes pre-packaged like Compaq, and Dell machines do -- or, if it comes with the basic ... (view more)

Did you mail all your Christmas cards out yet? I've got a small collection starting on top of the mantel, but I'm surprised that I haven't received any (tangible) Holiday cards yet from Infopackets Readers! Sending an e-greeting is nice to receive, ... but it's hard to differentiate the spam mails from the legit. Sometimes when I write a newsletter, I get up to 200 emails in a day! That can get kind of nutty after a while. And, that brings me to my next point. MBMaser emailed me the other day and told me about a web site called FriendGreetings.com which is allegedly responsible for incorporating ... (view more)

Last week, I wrote an article which listed Xmas Gift ideas for under $50 bucks. In the list of suggestions, I mentioned that I've used ink refill kits with my Canon BJ-200 for about 10 years now and have had great success. The same day I posted the ... article, a received an email from Derek M. who disagrees with the use of ink refill kits. Derek writes: " One of the things you recommended in your list of inexpensive tech-related gifts was ink refill kits, and you cited refilling a Canon BJ-200 series printer. Many of the other ideas (optical mice, keyboards, speakers, etc.) were very good ... (view more)

Dustin S. from Texas asks: " I purchased Windows XP home edition some time back, and have always had a question about some of the programs that it executes. The program that I am speaking of is scvhost.exe. I have tried to stop it from running but ... this just has the nice reaction of crashing my system. Any help would be appreciated! " My Response: The Pac's Portal web site says that there is a legit version of svchost.exe, which runs on Windows 2000 and XP; however, there is also a malicious program called svchost.exe floating around the 'net. The nasty version of the program is also ... (view more)

Last week's mind-numbing question was sent in from Jon W. He asked: " I have a few programs listed in my MSCONFIG startup . One of the programs was LoadQM.Exe, and Google's search pointed me to your web site. Good info on the LoadQM.exe program! ... I've now deleted it from the start-up file. The other two programs I'm trying to find more information on are Carpserv.exe and Nwiz.exe/install, but didn't get any clear-cut information on these two when querying Google. Do you have any input on these two items? " My Response:I asked the Infopackets Readers to send me their thoughts on the ... (view more)

Have you heard of Shell Extension City? If you haven't visited this site, you're really missing out! Shell Extension City (Shell X) is a web site which features short-but-sweet reviews of very cool and totally free software on the Net today. What is ... a shell extension, anyway? The phrase "Shell Extension" is actually a computer term used to describe the integration of an installed program and the operating system. One example of a shell extension might be the program Winzip. Winzip is a popular compression agent for Windows that is used widely on the Internet. Once Winzip has been ... (view more)

Do you have Spyware unknowingly installed on your system? What are the latest Spyware threats? In general, Spyware is defined as: Software that is installed onto your machine without your permission, and tracks your activity for no user benefit. ... There are a lot of sites on the 'Net today which distribute software that promises to make life easy -- the only thing you need to do is download and install it on your machine. But what is the software really doing? RE: Spyware Info There is a web site that is dedicated to keeping the Internet community up-to-date with Spyware news. The name of the ... (view more)

Last week, Phil M. asked the question: " I can't access the Outlook 2000 contacts because they no longer belong to my user account. Is there any way I can access the previous Outlook 2000 contacts list? I don't know where to look. " I didn't know ... the answer to this question, so I asked Infopackets Readers to send me their suggestions. Bill S. confidently writes: " FIRST - a BIG first - go to Control Panel, Folder Options, View and de-select Display Hidden Files. Then go to C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook. There were ... (view more)

Yeah, the wallet is on a major diet this year. So, I thought I'd spread some Holiday cheer and start this week off with some cool computer gift ideas for under $50 bucks. At the end of my Top 10 list, I invite you to email your $budgeted$ gift ideas ... and I'll include them in tomorrow's issue of the Gazette. #1. Optical mouse with a Scroll Wheel: Less than $25 If I had to go back to a ball mouse, I think I'd go insane. Optical mice are very precise and don't suffer from jerky movements or get gummed up like ball mice do... plus you can use an optical mouse on just about any surface. An optical ... (view more)

Infopackets Reader Phil M. writes: " Dear Dennis, The in-house guru for my office recently gave me my own user account and password on a Windows NT 4.0 machine. Previous to this, the computer required no login and used a central Outlook 2000 ... database for contacts. Now that I have my own login account, I can't access the Outlook 2000 contacts because they no longer belong to my user account. Is there any way I can access the previous Outlook 2000 contacts list? I don't know where to look. " My response:I don't use Outlook 2000. If anyone knows the answer to this, email me and I'll ... (view more)